
[ Case study ]
DHL IoT: Device Onboarding
Bringing devices onto the DHL IoT platform through a searchable, exportable device list and a guided Add Device flow for reliable, repeatable registration. Administrators get a clear view of every device by type and activity, with quick per-device actions to configure each one or associate it with the applications that depend on it.
- Client
- Deutsche Post DHL Group
- Role
- UX Architect · via Wipro
- Year
- 2019
- Disciplines
- Enterprise UX, Interaction Design, IoT
Guided
Step-by-step device onboarding
[ Information architecture ]
Identify
- Device type
Configure
- Settings
- Credentials
Associate
- Business unit
- Application
Devices are the platform's reason for being, and onboarding them has to be reliable and repeatable. The device-onboarding module manages the full device list and the flow to add, configure, and associate a new device.

List and flow
A searchable, exportable device list gives administrators a clear view of every device by type and activity, with quick actions to configure or associate each one. The Add Device tab opens the guided flow to register a new device onto the platform.

- Searchable, paginated device list with export
- Per-device configure and associate actions
- A guided Add Device flow for registration
Outcome
A dependable way to grow the connected estate, keeping every device discoverable, configurable, and tied to the applications that depend on it.