[ Case study ]
DHL IoT: User Profile
The user profile of the DHL IoT platform, showing who someone is on the platform: their account details, role and responsibilities, and the business units they belong to. By bringing identity and the access model together in one place, it makes clear at a glance what a user can do and where, with high-fidelity layout, states, and edit affordances resolved against the platform's components and brand.
- Client
- Deutsche Post DHL Group
- Role
- UX Architect · via Wipro
- Year
- 2019
- Disciplines
- Enterprise UX, Visual Design, Interaction Design
1
Unified user profile and access
[ Information architecture ]
Identity
- Name
- Contact
Role & access
- Roles
- Permissions
Preferences
- Settings
- Notifications
Every user has a profile that shows who they are on the platform - their details, role and responsibilities, and the business units they belong to - and gives them and administrators the controls to manage it.
Identity and access in one place
The profile brings together account details and the access model, so it is clear at a glance what a user can do and where. High-fidelity design resolved the layout, states, and edit affordances against the platform's components.
- Account details with clear edit affordances
- Role, responsibilities, and business units shown together
- Consistent with the platform's components and brand
Outcome
A clear, manageable profile that made each user's identity and access legible across the platform.